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Frequently Asked Questions – Custom Photo Art

Please reach us at info@artya.co if you cannot find an answer to your question.

Click on one of the red upload buttons throughout the website for our easy upload portal, or send us an email with your images and any special requests.  Make sure to read the information below so you know what to send us.  Send your email by clicking here.


Wedding Story Art is a single, bespoke piece of artwork created from your wedding photographs. It brings together selected images into one carefully designed composition, created to be displayed and kept, rather than stored away on a device.


This isn’t a collage or a filter. It’s a considered piece of artwork, designed with balance, emotion, and care.



There’s no fixed number. Some pieces use just a handful of images. Others use more.
What matters isn’t quantity, but how the photographs work together to tell the story of your day.

We select and combine images based on what creates the strongest final piece.


Yes, absolutely. You can either:

  • send us a selection of your favourite images, or
  • send a larger set and let us make the selections for you

If you have particular images that matter deeply to you, we’ll always take that into account.


You’ll receive a proof of your artwork before it’s finalised. One round of refinements is included in the price, so we can adjust the balance or emphasis if needed. Our aim is for you to feel completely happy with the final piece.


From receiving your photographs, the process usually takes around 2–3 weeks.

We don’t rush the work, but we also won’t leave you waiting unnecessarily. If you have a specific deadline, just let us know.


Yes. Your artwork can be supplied as a high-resolution digital file, ready for printing, or as a professionally printed fine art piece. Print and framing options are available separately and can be discussed once your artwork is complete.


Very much so. Wedding Story Art is often chosen as:

  • a first anniversary gift
  • a meaningful gift from parents
  • or something couples commission together after the day

It’s designed to be lived with, not packed away.


Your photographs are treated with care and respect. They are used only to create your artwork and are not shared or reused in any way.


High quality images will always produce the best results. Where possible, we recommend using original files from your photographer rather than screenshots or images downloaded from social media, as these are often compressed and lower in quality. That said, don’t worry, we’ll always let you know if there’s a concern before proceeding.


Phone photos can sometimes work, depending on the image and how it’s used within the design. Images taken from social media or screenshots are usually lower quality and may limit what’s possible. If you’re unsure, you’re welcome to send your images first and we’ll give you honest advice.


JPEG files are absolutely fine and most commonly used. If you have original files from your photographer, those are ideal, but nothing complicated is required to get started.


Yes, when created from suitable source images, your Wedding Story Art will be designed to print beautifully at large sizes. If you’re planning a specific size or type of print, just let us know so we can design with that in mind.


No. Our approach is subtle and considered. We focus on balance, tone, and how images sit together, rather than heavy effects or filters. The aim is for the artwork to feel timeless, not processed. However, if there's something specific you want doing, please just let us know.


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